1. SMS Terms and Conditions
The information obtained through our SMS consent process, including phone numbers, SMS opt-in data, and consent records, will not be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
2. Types of SMS Communications
By consenting to receive text messages from Supercharge Transport, you may receive messages regarding trip updates, pickup details, delivery details, dispatch information, customer support, and general conversational communication.
Sample Message:
Trip# 11488
Truck# 1145 Trailer# 519
Temperature 50F CONTINUOUS
Stop # 1 Pick
MASTRONARDI PRODUCE - MPL1
KINGSVILLE ON N9Y 2E5
Date 2026-06-28 Time 06:00 PM
Stop # 2 Drop
METRO
TORONTO ON M9B 6B6
Date 2026-06-29 Time 08:00 AM
PO # 21207392 C
NOTE: LATE PICK UP & DELIVERY WILL RESULT IN FINE
Sample Message:
Trip# 11451
Truck# 1117 Trailer# 516
Temperature 50F CONTINUOUS
Stop # 1 Pick
NORTH RIDGE ACRES
ESSEX ON N8M 2X5
Date 2026-06-25 Time 12:00 PM
Pick# PO135058
Stop # 2 Pick
DOUBLE DIAMOND
KINGSVILLE ON N9Y 2E5
Date 2026-06-25 Time 01:30 PM
Pick# PO135057
Stop # 3 Drop
WALMART CANADA
CORNWALL ON K6H 7S1
Date 2026-06-26 Time 03:00 PM
NOTE: LATE PICK UP & DELIVERY WILL RESULT IN FINE
You may also receive general conversational messages, such as:
“Hello. We received your message. Please let us know a good time to call you.”
3. Message Frequency
Message frequency may vary based on your transportation needs, trip details, delivery updates, dispatch requirements, and customer support requests.
We only contact you for necessary service-related information. You may receive additional messages depending on your shipment, trip status, issue, or support request.
4. Opt-In Method
You may opt in by checking the consent box on our website forms at https://superchargetrans.com/.
By opting in, you acknowledge that you have read and agreed to these SMS Terms and Conditions.
5. Opting Out Method
You may opt out of SMS communications at any time.
To opt out: Reply STOP to any message you receive from us.
Alternative method: You may also contact us directly to request removal from our messaging list.
Once you opt out, you will no longer receive SMS communications from Supercharge Transport, unless you opt in again.
6. Help and Support
If you are experiencing issues or have questions, you may request help using any of the following methods:
Reply with the keyword HELP.
Visit: https://superchargetrans.com/
Call us at +1 (519) 800-4233.
7. Potential Fees
Supercharge Transport does not charge a fee for SMS messages.
However, standard message and data rates may apply based on your mobile carrier’s plan. You are responsible for any charges incurred, which may vary if messages are sent or received internationally.
8. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse.
Please note that no data transmission over mobile networks can be guaranteed as 100% secure.
9. Limitation of Liability
Supercharge Transport is not responsible for delayed or undelivered messages due to carrier, mobile network, technical, or service provider issues.
By opting in, you agree to hold Supercharge Transport harmless from any claims related to your use of SMS services, to the extent permitted by law.
